FAQs

CARE INSTRUCTIONS

BAKING TOOLS:

All of our Cookie Cutters, Fondant Cutters / Cupcake Toppers, Cookie Stamps, Bread Stamps, Pie Cutters, and Stencils, etc are made with a food-safe plastic. Please note, as is mentioned in our listings and on the packaging, that these items are NOT dishwasher or oven safe. All of these items should also be washed by hand in warm, not hot, soapy water.

Putting any of our plastic items in the oven, dishwasher, etc, will cause them to melt.

*Cookie cutters, etc are NOT suitable for making air-fresheners.*

CANVAS WALL HANGINGS:

Canvas Wall Art pieces include our Exclusive YNG Canvas Wall Art Insert - which provides both stability and built-in notches for hanging. Please use an appropriately rated hook or hanging device of your choice. Do not get wet. Dust with a feather duster or other light, soft duster. Please note that these items are created with a laser and may have a burned wood type smell when you first open your package.

TUMBLERS:

Your tumbler should be hand washed with a mild detergent and soft cloth or sponge to minimize scratching. Do not soak or place your tumbler in the dishwasher.

WOOD ITEMS:

Do not submerge our wood items in water or place in the dishwasher. Gently clean with a damp cloth.

SAFETY NOTICE: Our products are not intended for children under age 3.

DISCOUNT CODES AND GIFT CARDS

Most Discount Codes are not stackable. In those scenarios, we encourage you to use the code that benefits YOU the most!

*If you do not enter your Discount Code/s at Checkout, we are unable to make an adjustment after you submit your order. Please remember to click the, "Apply," button after typing or pasting your code into the box.

NOTE: If your first credit/debit payment method does not work, please double-check that any discount code you entered at checkout is still in your cart before trying another card.

You may also use Gift Cards along with your Discount Code/s at checkout. Please use the same method as above for applying your Gift Card to your order.

Please note that ALL of our Gift Cards are digital. Be sure to include an up to date email address at checkout.

Please contact us with any questions.

PROCESSING AND HANDLING TIMES

Please note the processing / handling time for the items below (this may vary throughout the year based on order volume, particularly around holidays):

Canvas Wall Art, Tumblers, and Water Bottles: Approximately 3 to 4 Business Days

Cookie Cutters, Stamps, and Stencils: Approximately 3 to 4 Business Days

Fondant Cutters: Approximately 5 to 10 Business Days

Wood Wall Hangings, Decor, Etc: Approximately 10 to 12 Business Days

Personalized Items: Approximately 7 to 14 Business Days

Custom Items: Approximately 10 to 15 Business Days (Longer for extremely intricate or large items)

Bulk Orders may also take longer than the times noted above. Please contact us if you have any questions.

Expedited handling is not available. Orders are processed as they are received. Thank you for your understanding.

The shipping transit time is after your order is produced and processed for shipment - processing / handling time.

**Please note that Federal Holidays will add at least one business day to the processing and/or shipping of your order.**

Processing / handing time applies to Local Pickup items, as well. You will receive an email notification when your order is ready for pick-up. Your item/s will be available for pick-up during our regular business hours at:

504 S College Ave, Rensselaer, IN 47978

SHIPPING

FREE Shipping on Orders of $50 or more!*

*Valid for domestic shipping in the continental United States only.

ALL orders ship for only $5.99!*

*Valid for domestic shipping in the continental United States only.

Orders outside of the continental United States are charged shipping based on weight. Most orders are shipped via USPS Ground Advantage (formerly First Class).

***Please note the shipping transit time will vary depending on your location in relation to ours and begins after the processing/handing time.***

Oversized Items: Large and/or heavy items may ship based on weight to all locations, including the continental United States, and may not quality for free shipping promotions. These items may require larger packaging, requiring delivery via UPS. We do NOT utilize FedEx as a shipping provider.

We do not ship to the EU, as well as some other areas around the world. If the option is not available at checkout, we do not currently ship there. If you have any questions, please contact us.

LOCAL PICKUP:

Please place your order online, selecting Local Pickup as your preferred shipping option, and provide a valid email for notifications.

Local Pickup orders are also subject to Processing and Handling Times. You will receive an email notification when your order is ready, and your item/s will be available for pickup during our regular business hours at:

706 W Kannal Ave, Rensselaer, IN 47978

YNG COOKIE CUTTER RECIPE

Y.N.G. LLC Sugar Cookie Recipe


Ingredients:
1 cup softened unsalted butter (2 sticks)
1 cup granulated sugar
1 egg
1 1⁄2 tsp vanilla extract
1 tsp salt
3 cups all-purpose flour


Instructions:
1. Mix together butter and sugar. Mix until creamy. (A stand mixer is best.)
2. Add egg, salt, and extract. Mix until creamy.
3. Add flour, 1 cup at a time. Mix until it is all combined and has a doughy texture.
4. Chill dough for at least 30 minutes.
5. When dough is chilled (will have a "matte" finish, does not look greasy), place some flour on countertop or work space (to
prevent dough sticking to countertop, as it will deform or smudge the cookie form when picking up to place onto baking sheet), then place dough on top and roll to your preferred thickness. Do not be afraid to use "too much" flour.
*Our recommended thickness for our cookie cutters is 1/4" - 3/8" thick, depending on how thick you want your detailed cookies (if using detailed cookie cutters) to imprint in the dough. (Light impression, use 1/4" thick; Deep impression, use 3/8' thick.)
6. Lightly flour top of rolled dough. Then flour your cookie cutter before pressing into the dough to cut out. Flour a thin metal spatula on both sides before sliding under the cut-out cookie (sliding along the countertop will also grab some of the butter from the dough, allowing the cookie cut-out to slide off more easily) and transferring to the baking sheet. This will help lessen the chances of the cookie becoming deformed or smudged.
7. Place them on a baking sheet. You may use parchment paper on the baking sheet if you'd prefer.
8. Bake at 350 degrees for 8-10 minutes (Ovens may vary.). Take out of oven just before or right as the cookies begin to turn brown.
9. Using a clean metal spatula, remove cookies from baking sheet, and place on a cooling rack for a few hours before decorating.
Makes approximately 2 bakers dozen cookies at 3 1/2" size. Recipe can be doubled if needed.

MADE IN THE U.S.A.

Our products are made right here in the United States - in Rensselaer, Indiana.  We are a small business bringing products to you from start to finish. Our departments include: Research & Development, Design, Manufacturing, Marketing, and Packaging/Shipping. We really are an all-in-one shop.

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Canvas Wall Hangings and Tumblers are artfully designed and inscribed at our location in the USA.